Syncing For The New Year - Frequently Asked Questions - 03 Feb 2025

Syncing For The New Year - Frequently Asked Questions - 03 Feb 2025

Info
Please access our webinar video here

Knowledge base documents on topics we covered in our webinar

  1. Generating WebCode 
  2. E10 timetable Syncing to Timetable Daily
  3. Important Conversations between the Timetabler and the Daily Organiser
  4. How to do a Daily Rollover
  5. Date mapping
  6. Syncing to Compass
  7. Syncing to Sentral
  8. E10 - Timetable Integration Download Options in the Advance Sync

Frequently Asked Questions

Q: Difference between Basic sync and Advance sync?
A: Using the basic sync will automatically download students, Publish Classes, Publish Timetables and Publish Class lists while Advanced sync allows you to select which option you would like to be done instead
 of automatically syncing all the data to the third party
 
Q: Daily is not appearing?
A: The reason Daily is not appearing is because a rollover has no been don, please read this knowledgebase document: How to do a Daily Rollover
 
Q: All my "Covers" are showing as "No Cover" and this is locked and unchangeable?
A: In 'Daily > Settings' there is a section that notes what classes to automatically mark as 'No Cover'. Please untick the classes that you don't want to automatically get that

Q: Is the 'Download students' in the basic tab from Tes Timetable to the third party system or from third party system to Tes Timetable?
A: Anything with 'Download' is pulling data from the 3rd party, Compass in this case, please read this knowledgebase document: E10 - Timetable Integration Download Options in the Advance Sync